This balm is specifically described as a product for rough, dry and crack-prone heels and is best thought of as a targeted treatment for such problem-prone zones. Its formulation with 10% urea is particularly suited for areas with thickened, hardened skin. While the moisturizing and skin-conditioning properties of urea, panthenol, and aloe could theoretically provide comfort to other persistently dry, thick-skinned areas like elbows or knees, it is not presented as a general body lotion. You should always avoid applying it to mucous membranes, the eye area, or clearly damaged, highly irritated skin. For very sensitive skin types or for use on the face or thinner skin, a product with a different formulation and lower urea concentration would typically be more appropriate.
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