1. Terms of delivery
After placing the order, delivery will be made within the working days specified on the form. There is also an additional charge for certain types.
The packaging design may differ from that offered on the site. Product images are illustrative and representative. Colors, notes, parameters, dimensions, sizes, functions, and / or other characteristics of original products may differ from their actual appearance, so please refer to the product specifications in the product descriptions. Delivery time depends on the delivery method you choose! On average, delivery can take up to 4 days.
2. Delivery options
When placing the order, you can choose the delivery method yourself. You can choose home delivery or delivery at the locations.
When choosing a polling point, you choose a specific terminal that matches your location.
2.1. Postal terminals
If you want to receive the goods at a special terminal, you have 3 companies to choose from:
- SmartPost
- Omniva
- DPD Pickupv
When choosing any method, you can choose a specific terminal that is most convenient for you.
2.2. Home delivery
Venipak delivers to your home. To avoid problems with home delivery, please ensure that the delivery address you have provided is correct.
3. Delivery areas
Goods are delivered throughout Estonia, as well as to European countries. You can specify your address yourself when registering an account or placing an order. Based on this address, you will be given the appropriate options when choosing a delivery method. NB! Orders are delivered to Finland Itella Smartpost, the delivery service is 11 euros. Please specify the nearest one Itella Smartpost parcel machine.
4. Payment
After choosing the delivery method, you must pay for the goods in one of the following ways:
- Payment by bank transfer
- Payment using the PayPal service
- Payment by credit card Visa / MasterCard
- Payment through the payment center
Certain payment methods may be used in certain regions. The payment method is provided based on the address you provided during registration or when preparing your order if you are not logged in
5. Liability
Vitateka is not responsible for the delay in the delivery of the goods in the event that the goods were delivered to the partners on time, but the delay is due to certain circumstances beyond our control.